The first is that your Apple Mail program needs to be left running for the entire duration of the holiday period in order for the auto-reply rules to work. This looks perfectly logical but please do NOT follow these tutorials. The rule is configured in the Mail > Preferences along the lines of “If I receive a new email before January, send the following reply automatically…” There are a number of tutorials on the web which advise users of Apple Mail to set up local Rules within their email program to achieve an automatic Out-of-Office reply. What NOT To DoĬhances are you’ll be using Outlook, but some clients use Apple Mail. If you’re not sure, just get in touch with us and we’ll be happy to help. Some clients use Fastmail – your instructions can be found here. These instructions apply to the majority of our clients who use Microsoft Office 365 (also known as Exchange Online) for email services.
Typically this will include the dates you expect to be away and who to contact instead if the email is urgent. This is an automatic email response for anybody trying to contact you. When going on holiday or away from work for a period of time, it is common practice to set up an out of office on your email account.
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